Job Description

Contact potential customers via telephone to introduce banking products and services.

Effectively explain the features and benefits of various banking products such as savings accounts, credit cards, loans, investment options, and other financial services.

Identify customer needs and recommend appropriate banking solutions that align with their financial goals.

Provide accurate information and answer customer inquiries regarding account details, application processes, interest rates, fees, and terms and conditions.

Generate leads and proactively follow up on potential customer inquiries to convert them into sales.

Meet or exceed monthly sales targets and individual performance goals.

Maintain a strong understanding of the bank's products, services, and promotional offers.

Build and maintain long-term customer relationships by delivering excellent customer service and addressing customer concerns or complaints effectively.

Utilize the bank's customer relationship management (CRM) system to record interactions, update customer information, and track sales progress.

Collaborate with team members, sales managers, and other departments to achieve overall sales objectives and enhance the customer experience.

Stay updated on industry trends, competitive products, and market conditions to effectively position the bank's offerings and overcome objections.

Adhere to regulatory and compliance requirements related to banking products and services, ensuring all activities are performed within legal and ethical boundaries.

Experience : 2 - 5 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Tele Calling Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India

About Lending Basket Fintech Private Limited

Lending Basket Private Limited is a fin-tech startup. We are here to educate, Facilitate and empower consumers with the widest choice of the best and the most affordable financial products in India. Here, we are passionate about simplifying borrowing journey of our customers by bridging the gap between the lenders and the borrowers, our dedicated team works 24X7 to ensure fastest approval and disbursal of the applications. Our Company has invested its recourses in developing technology tools based on big data analysis which facilitates lenders to evaluate borrower's credit worthiness and provides other related services. The brand "Lending Basket" has online as well as offline presence. We reach out to prospective customers through tele-calling (as a response to online/offline queries), field sales, corporate events, official online platforms including our website and social media web properties. We do not charge customers for our services and extend product assistance at 100% free of cost.
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