Job Description
The position holder will be responsible to achieve collection targets on monthly basis.
Job Responsibilities:
• Calling to the customers to remind their due date of installment.
• Reminder calls to delinquent customers who failed to make the EMI payment.
• Explain the consequences to customer of not paying on time.
• Provide the options of payment channels for making the payment.
• Follow up with the customers till the payment is received.
• Ensure that all details of the calls & update on collections is updated on the system as per the process.