As a Tele Caller, you will play a vital role in communicating with customers and promoting our products or services. Your main duty will be to engage with clients over the phone, ensuring they have a positive experience and addressing any concerns they may have.
**Key Responsibilities:**
- **Customer Outreach:** Contact potential customers through phone calls to introduce our services or products, aiming to generate interest and leads.
- **Follow-Up Calls:** Reach out to existing customers for feedback and to enhance their experience, which helps maintain customer relationships.
- **Record Keeping:** Maintain accurate records of calls made, customer interactions, and details of inquiries in our database to ensure proper tracking and follow-up.
- **Problem Solving:** Address and resolve customer queries or complaints effectively, providing solutions that meet their needs and enhance satisfaction.
- **Sales Target Achievement:** Work towards meeting or exceeding sales targets set by the management, contributing to the overall success of the team.
**Required Skills and Expectations:**
- Strong communication skills: You need to clearly express ideas and listen to customers' needs.
- Persuasive ability: You should be able to convince potential customers to consider our products or services.
- Basic computer skills: Proficiency in using a computer for data entry and record-keeping is essential.
- Time management: Ability to manage your time well, especially since this is a part-time position with flexible hours.
- Prior experience: Having 1-4 years in a similar role will be beneficial for success in this position.