- make outbound calls to potential customers: the tele caller will be responsible for proactively reaching out to potential customers over the phone to discuss products or services.
- answer incoming calls from customers: the tele caller will also be expected to handle inbound calls from customers, providing information, resolving inquiries, and addressing any concerns.
- maintain call records: the tele caller will need to keep detailed records of all calls made and received, including customer information, call outcomes, and any follow-up actions required.
- follow up with customers: it will be important for the tele caller to follow up with customers who have shown interest in the product or service, nurturing leads and encouraging sales conversions.
- basic data entry: the tele caller will be required to input customer information and call details into the company's database, ensuring accuracy and completeness.
skills and expectations:
- proficiency in english typing: the tele caller should have strong english typing skills to accurately and efficiently communicate with customers over the phone.
- typing skills: strong typing skills are essential for quickly inputting information during calls and data entry tasks.
- basic computer skills: the tele caller should have a basic understanding of computer systems and software to navigate databases and input information accurately.
- excellent communication skills: a clear and professional communication style is essential for effectively interacting with customers and colleagues.
- ability to work independently: the tele caller should be self-motivated and able to manage their time effectively while working from home.
overall, the tele caller role requires strong communication skills, attention to detail, and the ability to work independently in a remote environment.