- outbound calls: make outbound calls to individuals, businesses, and other organizations to inform them about the ngos activities and initiatives.
- donor engagement: explain the benefits of supporting the ngo, and persuade potential donors to contribute financially or otherwise.
- data collection: accurately collect and record information from calls, including donor details, feedback, and any follow-up required.
- follow-up: conduct follow-up calls as needed to confirm support or gather additional information.
- script adherence: follow a given script while also being flexible enough to engage in meaningful conversation.
- reporting: provide daily and weekly reports on calls made, outcomes, and any other relevant metrics.
- feedback handling: listen to any concerns or questions from the potential donors or beneficiaries and provide accurate information or escalate the matter as needed.
Experience
0 - 1 Years
No. of Openings
25
Education
Diploma, Advanced/Higher Diploma, Higher Secondary, Professional Degree, Secondary School, Vocational Course
Role
Tele-caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
HSR layout Bangalore