responsibilities:
customer support: assist customers in navigating our products/services, troubleshoot problems, and ensure a high level of customer satisfaction.
problem resolution: identify and resolve customer issues promptly, aiming to exceed their expectations.
product knowledge: stay informed about company products/services to effectively address customer queries and promote upselling opportunities.
adherence to procedures: follow company guidelines, scripts, and procedures to ensure consistency in service delivery.
collaboration: work closely with team members and other departments to address customer needs and concerns.
requirements:
excellent verbal and written communication skills.
strong problem-solving abilities and attention to detail.
ability to work in a fast-paced environment and handle multiple tasks simultaneously.
benefits:
competitive salary
paid time off
ongoing training and development opportunities
positive and collaborative work environment		
Experience
0 - 1 Years
 
No. of Openings
5
 
Education
Diploma, Advanced/Higher Diploma, 12th Pass
 
Role
Tele-caller
 
Industry Type
Call Centre / BPO / KPO / ITES / LPO
 
Gender
[ Male / Female ]
 
Job Country
India
 
Type of Job
Full Time
 
Work Location Type
Work from Office