Tele-caller

Responsibilities:

Customer Support: Assist customers in navigating our products/services, troubleshoot problems, and ensure a high level of customer satisfaction.

Problem Resolution: Identify and resolve customer issues promptly, aiming to exceed their expectations.

Product Knowledge: Stay informed about company products/services to effectively address customer queries and promote upselling opportunities.

Adherence to Procedures: Follow company guidelines, scripts, and procedures to ensure consistency in service delivery.

Collaboration: Work closely with team members and other departments to address customer needs and concerns.

Requirements:

Excellent verbal and written communication skills.

Strong problem-solving abilities and attention to detail.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Benefits:

Competitive salary

Paid time off

Ongoing training and development opportunities

Positive and collaborative work environment

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Diploma

• Role

  Tele-caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office