Walkin For Telecaller Jobs (Freshers)

Job Title: Telecaller / Telesales Executive - IT Products

Department: Sales / Business Development

Employment Type: Full-Time

About the Role

We are looking for a confident and target-driven Telecaller to join our sales team. The ideal candidate will be responsible for reaching out to potential customers, explaining our IT products/solutions, and converting leads into sales through effective telephonic communication.

Key Responsibilities

Make outbound calls to prospective clients from assigned lead lists to pitch IT products and solutions

Handle inbound enquiries and provide accurate product information to potential customers

Understand customer requirements and recommend suitable IT products or packages

Follow up on warm leads, pending enquiries, and previous conversations to drive closures

Maintain and update the CRM/lead tracker with call status, remarks, and follow-up dates

Meet daily/weekly call targets and monthly revenue/conversion goals

Coordinate with the sales executive or account manager for demos, proposals, and closures

Provide basic product FAQs and route technical queries to the appropriate team

Collect customer feedback and share insights with the sales and product teams

Required Skills & Qualifications

Graduate in any discipline (BBA, , IT, or equivalent preferred)

0-2 years of experience in telecalling, telesales, or customer support (IT/tech background a plus)

Good verbal communication skills in English and Hindi (regional language a bonus)

Basic understanding of IT products - software, SaaS, hardware, AMC, or cloud solutions

Comfortable using CRM tools, Excel, or lead tracking software

Ability to handle rejection and stay motivated to achieve targets

Strong listening skills and a customer-first attitude

Good to Have

Prior experience in IT product or software sales

Familiarity with B2B sales processes

Knowledge of tools like Zoho CRM, Salesforce, or similar

What We Offer

Fixed salary + performance-based incentives

Training on IT products and sales techniques

Opportunity to grow into a field sales or account management role

Friendly, target-driven work environment

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Graduate (B.C.A, B.B.A, Professional Degree)

• Role

  Tele Caller

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Serve no 115, Adiraj Tower, office No.103, Urit Nagar, Warje, Pune, Maharashtra 411058