Job Summary:
We are looking for a telecaller to join our team and make outbound/inbound calls to potential customers. The ideal candidate should be confident, persuasive, and able to handle rejection while maintaining professionalism.
Key Responsibilities:
Make outbound calls to prospective customers.
Handle inbound customer queries effectively.
Promote products or services and explain their benefits.
Maintain a database of customer information.
Follow up with leads and convert them into sales or appointments.
Resolve customer complaints or doubts in a polite and efficient manner.
Achieve daily/weekly/monthly targets.
Requirements:
Minimum qualification: 10th/12th pass or graduate.
Good communication skills in [English/Hindi/Local language].
Basic computer knowledge.
Previous experience as a telecaller or in a similar role is a plus.
Ability to remain calm and handle pressure.
Positive attitude and persuasive skills.