Opening For Tele-caller

Embhas Venture

we are looking for a dynamic and experienced individual to join our team as a team leader. the team leader will be responsible for supervising, managing, and motivating a team of employees to achieve individual and collective goals. the ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of driving team performance and success.

responsibilities:

team management: lead, guide, and supervise a team of employees to ensure optimal performance and productivity.

goal setting: collaborate with upper management to establish team goals and objectives aligned with organizational targets.

performance monitoring: regularly monitor individual and team performance, providing constructive feedback and implementing corrective actions as needed.

training and development: identify training needs within the team and coordinate training sessions to enhance skills and knowledge.

motivation: inspire and motivate team members to achieve their best potential, fostering a positive and collaborative work environment.

communication: facilitate clear and effective communication within the team and between different departments.

problem solving: address and resolve issues within the team, escalating to higher management when necessary.

quality assurance: ensure that team members adhere to quality standards and follow established processes and procedures.

performance reviews: conduct regular performance reviews and assessments, recognizing achievements and addressing areas for improvement.

conflict resolution: mediate conflicts and facilitate resolution among team members, promoting a harmonious work atmosphere.

project management: oversee the planning and execution of projects, ensuring deadlines are met and deliverables are of high quality.

reporting: provide regular reports on team performance, key metrics, and project status to upper management.

continuous improvement: identify opportunities for process improvement

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Vocational Course

• Role

  tele-caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office