- Conduct outbound calls to potential customers: As a Tele Caller, you will be responsible for making calls to potential customers to introduce our products/services and generate leads.
- Handle customer inquiries: You will need to address customer inquiries and concerns over the phone, providing information about our offerings and resolving any issues they may have.
- Maintain call records: It is important to keep detailed records of all calls made, including the outcomes and any follow-up actions required.
- Follow up with leads: You will be expected to follow up with leads generated through calls, nurturing them through the sales process to convert them into customers.
- Collaborate with the sales team: Tele Callers work closely with the sales team to provide them with qualified leads and ensure a seamless handover of customers.
Skills and Expectations:
- Strong communication skills: A Tele Caller must have excellent verbal communication skills to effectively convey information and engage with customers over the phone.
- Active listening: It is important to listen attentively to customer inquiries and concerns in order to provide appropriate responses and solutions.
- Patience and persistence: Tele Callers need to remain patient and persistent when dealing with rejections or challenging customers.
- Basic computer knowledge: Familiarity with basic computer operations is necessary to maintain call records and navigate software systems efficiently.
This role is well-suited for individuals with a 12th pass qualification and 0-1 years of experience, who are looking to kickstart their career in sales and customer service.