Technical Content Writer

RESPONSIBILITIES :

— Writing documents like help articles, SOPs, and other documents that explain complex technical

concepts in an easy-to-understand way.

— Ability to identify credible sources, analyze data, and present the information in a clear and

concise manner.

— Work with subject matter experts to gather information about the products or processes that

they are documenting.

— Editing and revising documents that have already been written by other team members or

subject matter experts to ensure accuracy and consistency.

— Work closely with other teams to gather information, review documentation, and ensure that

the documentation meets the needs of the audience.

— Managing the entire documentation process, from planning and research to writing and

publishing.

— Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.

— Ensuring that technical support specialists have the necessary tools and resources to do their

jobs effectively.

— Maintaining and reporting on key performance indicators (KPIs) related to support operations.

ELIGIBILITIES :

— Very good verbal and written communication

— Good knowledge of grammar and sentence formation

— Engineering background shall be preferred

— Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related

operations would be a plus point.

€¢ technical writer,

€¢ Manual writing,

€¢ technical author,

€¢ technical illustrator

• Experience

  1 - 4 Years

• No. of Openings

  1

• Education

  Diploma

• Role

  Technical Content Writer

• Industry Type

  Editors / Journalism / Content

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office