Technical Administrator

Cosmic Tree Business Solutions

capable of understanding the training & nature of works on job responsibilities.

if experienced (l2 & l3),

* install and configure windows/linux systems and software with troubleshooting skills.

* create, manage cloud servers, mail servers and ability to understand cloud technologies. (ex: aws, azure, etc)

* ability to understand both technical & sales queries by customers and analyze the system according to the requirements.

* perform server update and maintenance on timely basis, ensure system backups.

* monitor server performance and troubleshoot errors.

* respond to tickets, mails, customer calls & chats and provide immediate technical / sales resolutions to customers.

* remote teamviewer configuration on pop3, imap & smtp on email clients.

* office-365 management & support for level-1

* gsuite management & support for level-1

* provide cyber security by penetration testing & prevent from hacking methodologies.

* capable for rotational shifts(morning / forenoon / evening / night) as it's 24 x 7 organization & adoptable for the working environment & night shifts.

* provide technical support and guidance to customers after troubleshooting technical difficulties.

* maintain the system security, identify threats and install/configure software.

* knowledge on shell / bash scripting and cronjobs

* strong interpersonal and oral/non-oral english communication skills to handle chats & mails .

* to be sincere and honest towards the job responsibilities

• Experience

  1 - 4 Years

• No. of Openings

  13

• Education

  B.E, M.C.A, M.Sc

• Role

  Technical Administrator

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office