Technical Administrator

Cosmic Tree Business Solutions

Capable of understanding the training & Nature of works on Job Responsibilities.

If experienced (L2 & L3),

* Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills.

* Create, Manage Cloud Servers, Mail Servers and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc)

* Ability to understand both Technical & Sales queries by customers and Analyze the system according to the requirements.

* Perform Server Update and Maintenance on timely basis, Ensure System Backups.

* Monitor Server Performance and Troubleshoot Errors.

* Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers.

* Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients.

* Office-365 Management & Support for Level-1

* GSuite Management & Support for Level-1

* Provide cyber security by Penetration Testing & Prevent from Hacking methodologies.

* Capable for Rotational shifts(Morning / ForeNoon / Evening / Night) as it's 24 X 7 organization & Adoptable for the working environment & night shifts.

* Provide Technical Support and Guidance to customers after troubleshooting technical difficulties.

* Maintain the System Security, Identify threats and Install/configure Software.

* Knowledge on Shell / Bash scripting and cronjobs

* Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails .

* To be Sincere and Honest towards the Job Responsibilities

Experience : 1 - 4 Years

No. of Openings : 13

Education : B.Tech/B.E, M.C.A, M.Sc

Role : Technical Administrator

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India