Responsibilities of Team Leader
1 Recruiting and training Telesales Representatives
2 Assisting in the development of effective sales strategies
3 Implementing and monitoring the performance of sales strategies
4 Analysing the performance of the telesales team members
5 Preparing and setting monthly and weekly sales targets
6 Building and maintaining long-term customer relations
7 Preparing and presenting detailed and accurate sales reports
8 Addressing any customer queries and complaints
9 Maintaining an updated record of all important customer information in the database
10 Assisting in developing sales scripts
11 Recording sales calls and meetings details for future reference
12 Keeping a track of KPIs
13 Taking up any urgent requests or queries in a timely manner
location: Bengaluru