We are looking for a Tamil Telecaller to join our team in Cantonment, Tiruchirappalli. This role is ideal for candidates with skills in communication and customer service. Freshers are welcome, and we also encourage applications from those with up to five years of experience.
Key Responsibilities:
1. **Customer Interaction**: You will communicate with customers in Tamil over the phone, addressing their inquiries and providing information about our products and services.
2. **Lead Generation**: Your role involves identifying potential customers and generating leads through outgoing calls, helping to expand our customer base.
3. **Follow-Up**: Regular follow-up calls will be required to ensure customer satisfaction and to keep them informed about new offerings.
4. **Data Entry**: You will need to maintain accurate records of calls, customer interactions, and sales, ensuring all information is up-to-date in our database.
5. **Collaboration**: Working closely with the sales and marketing teams, you will help strategize on approaches to improve customer engagement.
Required Skills and Expectations:
We expect you to have strong verbal communication skills in Tamil, and it is important that you are friendly and approachable while speaking with customers. A good understanding of customer service principles and a positive attitude is crucial. Basic computer skills for data entry and record-keeping are necessary, along with the ability to work well in a team. Your commitment to achieving targets and contributing to a cooperative work environment will be highly valued.