mode of hiring: full time
work location: hyderabad/remote
budget: as per standards
role responsibilities
• provide support for endurance’s global data center environment which includes windows server technologies, vmware, veeam and general server/datacenter maintenance
• provide immediate 3rd level server support for problems escalated by datacenter operations team, service desk, app/dev, or business users.
• hands on experience with vmware vsphere - able to act as 3rd tier support for escalated issues. vcp-dcv / or later preferred.
• hands on experience with backup tools including veeam backup and replication, cloud endure and cloudranger preferred.
• strong experience in microsoft windows, including active directory, and dfs. microsoft certifications preferred.
• strong experience managing virtual instances in cloud environments(azure, aws and gcp), including associated elements such as security groups, resource groups, load balancers, storage devices, backup & recovery, and network resources.
• strong experience in microsoft exchange 2016 or later and office 365. must be able to act as 3rd tier support for messaging related escalated issues.
• strong experience with powershell scripting to create automation task to increase team reliability and efficiency.
• experience using powershell and c# to create runbooks in system center orchestrator.
• experience in aws cli and gcloud command shells to create and run scripts.
• strong experience with leading infrastructure projects as a technical resource, including the ability to oversee planning of resources and develop detailed execution plans for both project and operational work.
• identify, document, publish and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
• identify, plan and lead projects and tasks necessary to assess, optimize, proactively manage, and maintain enterprise and client systems and infrastructure
• ensure all support requests, proj