ide telephonic support/Re-direct complex queries to Support mail.
updates from clients after the query resolution & Planning for the final Training/Support visit.
ning for Final Training/Support visit.
uct training at client-side/Online training/Installation.
dinate with sales department regarding post-installation client requirements (Specific documents, list of spares & consumables, etc.
nose & resolve technical hardware & software issues involving internet connectivity emails clients team viewers & more.
onsible to deliver high-quality, customer-driven, support service resolving customer inquiries at the first point of call or over the internet wherever possible..
Educational Qualification - Diploma /ITI in Electrical & Mechanical
Location -PUNE (