job role: store partner
key responsibilities:
customer service:
• greet customers warmly and assist them in making product selections.
• provide product information, recommendations, and suggestive selling to enhance customer experience.
• handle customer inquiries, concerns, and complaints in a professional and efficient manner.
• ensure customer satisfaction by delivering high-quality service and resolving issues promptly.
operational support:
• assist in the preparation of tea-based beverages, ensuring adherence to recipes, quality standards, and presentation.
• maintain cleanliness and organization of the store, including workstations, equipment, and dining areas.
• follow proper food safety and sanitation procedures to uphold health and safety standards.
• operate cash registers, handle transactions accurately, and process payments efficiently.
team collaboration:
• work collaboratively with team members to achieve store targets and objectives.
• foster a positive work environment by demonstrating teamwork, respect, and professionalism.
compliance and safety:
• adhere to company policies, procedures, and standards at all times.
• maintain compliance with health and safety regulations, including food handling and sanitation guidelines.
• report any safety hazards, incidents, or maintenance issues to management promptly.
qualifications:
• education: intermediate (2nd puc) /diploma course completion
• strong interpersonal and communication skills.
• ability to work effectively in a fast-paced environment.
• excellent customer service skills with a friendly and approachable demeanor