responsibilities:
● delivering excellent service to ensure high levels of customer satisfaction.
● motivating the sales team to meet sales objectives by training and mentoring staff.
● creating business strategies to attract new customers, expand store traffic, and enhance profitability.
● training, and overseeing new staff.
● responding to customer complaints and concerns in a professional manner.
● ensuring store compliance with health and safety regulations.
● developing and arranging promotional material and in-store displays.
● preparing detailed reports on buying trends, customer requirements, and profits.
● undertaking store administration duties such as managing store budgets and updating financial records.
● monitoring inventory levels and ordering new items
● must be fluent in hindi & english
● computer skills.
● knowledge of mediation and conflict resolution techniques is preferable
● self-motivated with a results-driven approach
● high school diploma or equivalent qualification.
● strong leadership and customer management abilities.
● customer service-oriented with in-depth knowledge of basic business management processes.
● excellent communication and interpersonal skills.
● excellent organizing abilities
● great attention to detail
● good with numbers and figures and an analytical acumen