ï‚§ New customer acquisition from market and Welcome call to new customers
ï‚§ Managing activation of YTD non buying customers
ï‚§ Enrolling customers to Customer Loyalty programs
ï‚§ Check registrations and form verification of newly on-boarded by customers
ï‚§ Handling and resolving customer queries on Fresh Desk Directly
ï‚§ Calling new non-buying customers with offers on Fridays
ï‚§ Weekly performance review for associates and meeting customers
ï‚§ Store buying customer analysis and planning of growing buying customers
ï‚§ Setting customer acquisition targets for the coming months
ï‚§ Evaluating buying customer data in comparison with last year
ï‚§ Supporting salesforce in tagging & de-tagging customer
ï‚§ Organizing KIOSK / Market Promotional activities
ï‚§ Informing and motivating customers to create ad-on cards
ï‚§ Increasing buying %age of new customers through interaction
ï‚§ Monitoring customer calling and ensuring professional communication
ï‚§ Newspaper insertions to increase metro offer€™s visibility