New customer acquisition from market and Welcome call to new customers
Managing activation of YTD non buying customers
Enrolling customers to Customer Loyalty programs
Check registrations and form verification of newly on-boarded by customers
Handling and resolving customer queries on Fresh Desk Directly
Calling new non-buying customers with offers on Fridays
Weekly performance review for associates and meeting customers
Store buying customer analysis and planning of growing buying customers
Setting customer acquisition targets for the coming months
Evaluating buying customer data in comparison with last year
Supporting salesforce in tagging & de-tagging customer
Organizing KIOSK / Market Promotional activities
Informing and motivating customers to create ad-on cards
Increasing buying %age of new customers through interaction
Monitoring customer calling and ensuring professional communication
Newspaper insertions to increase metro offers visibility