roles and responsibilities
• design, install and configure servers, network devices and firewalls.
• provide user technical support working on regular tickets.
• responsible for the technical design, planning, implementation and the performance tuning and recovery procedures for mission critical enterprise systems.
• administer and support core microsoft office 365, windows servers, networking, vmware technologies and cloud infrastructure ( aws/azure).
• provide after-hours support for infrastructure related emergencies as well occasional weekend maintenance.
• assist with firewall and software vendor evaluation, recommendation and negotiation.
• should have ability to handle presales technical meetings along with sales team in generating revenue
• research and recommend innovative, and where possible, automated approaches for server and system administration tasks.
• develop, maintain and perform operational procedures and ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages.
• reduce operational risk and improve availability of the server infrastructure by ensuring system access, monitoring, control, and evaluation.
• interact with customers and staff at the technical level, as required.
desired candidate profile
• candidate with overall 5+ years of experience in it market
• should have good written and verbal communication skills, troubleshooting skills, logical and analytical skills, positive attitude and effective coordination skills.
• should have ability to plan, organize and document complex system design activities and to configure systems to be consistent with policies.
• communicate technical/complex information both verbally and in writing.
• perform multiple tasks concurrently and respond to emergency situations effectively.
• uae driving license will be added advantage
salary package can range up to 7000 aed based on candidate profile