Position Summary
Information Technology
The ServiceNow Developer will be responsible for developing, developing, and implementing solutions within the
ServiceNow platform to meet business requirements. ServiceNow Developers collaborate with stakeholders to
understand requirements, configure ServiceNow modules, create custom apps, and ensure that ServiceNow
instances execute optimally and functionally.
Essential Job Functions
Design, develop, and implement solutions within the ServiceNow platform to meet business
requirements.
Collaborate with stakeholders to gather and analyze requirements for ServiceNow applications and
enhancements.
Configure ServiceNow modules, workflows, forms, and reports to optimize functionality.
Develop custom applications, scripts, and integrations using ServiceNow technologies.
Perform unit testing, system testing, and user acceptance testing to ensure quality and reliability.
Troubleshoot and resolve issues with ServiceNow configurations, integrations, and performance.
Document technical designs, processes, and procedures related to ServiceNow development.
Provide ongoing support and maintenance for ServiceNow instances, including upgrades and patches.
Other duties assigned.
Required Skills and Abilities
Proficiency in ServiceNow development, including Scripting, UI Policies, Business Rules, and Workflows.
Strong understanding of IT Service Management (ITSM) processes and best practices.
Experience with ServiceNow configurations, including Catalog Management, Incident Management, and
Change Management.
Knowledge of web development technologies such as HTML, CSS, JavaScript, and AngularJS.
Excellent communication and collaboration skills to collaborate effectively with stakeholders across
different teams.
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Education
Bachelors or masters degree in computer science, Information Technology, or related field.
Experience and Qualifications
ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) preferred.
. CMDB And App Engine Mandatory.
Minimum of 7-10 years of experience in ServiceNow development and administration roles, with a proven
history of successful project delivery.