Opening For Service Engineer

The Field Service Engineer will be responsible for installing, servicing, and maintaining

inverter, UPS, and battery systems at customer sites. The role involves field visits,

troubleshooting, and ensuring the highest level of customer satisfaction through timely

service support.

Key Responsibilities:

Installation & Commissioning

Install and commission inverters, batteries, and UPS systems at customer premises.

Ensure proper electrical connections, load testing, and functional checks during

installation.

Prepare and maintain installation reports and get customer acknowledgments.

Service & Maintenance

Attend service calls for troubleshooting, fault diagnosis, and repair of

inverter/battery systems.

Perform preventive maintenance and ensure equipment performance and reliability.

Replace faulty components, batteries, or wiring as per requirement.

Support the service team in maintaining AMC (Annual Maintenance Contract)

schedules.

Customer Interaction

Interact professionally with customers during site visits to understand and resolve

issues.

Educate customers on basic product usage and preventive maintenance tips.

Escalate unresolved or complex issues to senior engineers for further support.

Documentation & Reporting

Maintain service call records, installation reports, and material usage logs.

Update service coordinator or service head with daily field visit details.

Follow company service SOPs and safety standards during all operations.

• Experience

  0 - 6 Years

• No. of Openings

  2

• Education

  Diploma (Electrical, Electronics/Telecommunication)

• Role

  Service Engineer

• Industry Type

  Engineering / Cement / Metals

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Happy Towers, 129, Dhanakotti Raja St, South Phase, Sundar Nagar, Ekkatuthangal, Chennai, Tamil Nadu