Documentation and Reporting Collation data from various stakeholders, preparation of monthly reports and presentation to the senior management.
Vendor review
o Monthly SLA review of with vendors.
o Documentation of Minute of the meeting.
o Tracking & closure of MOM points.
Apps & Infra integration- Tracking, assessment & Closure for Business Critical Application.
Process improvement/Documentation/Implementation for general technology processes
Disaster Recovery Drill
o Coordination with respective vendor for onboarding of server,
o Updation of DR Run books,
o Conducting DR dill,
o capturing artifacts
o Prepare and circulate DR test reports to stakeholder.
License Management.
o Tracking of license usages automated / manual mode.
o Follow-up with Snow support for SAM related issues.
o Publish Weekly/ Monthly Compliance report with Sr. Management
o Highlighting license shortfall to stakeholder.
o Removal on Unauthorized Software
Technology Governance, Risk and Compliance
o Facilitate all internal, external audits from stat audit team to Govern inspection as single point of contact for Technology, sharing all relevant evidences post review with Stakeholders.
o Monthly access control list review.
o Monthly Antivirus compliance.
o Review Network Bandwidth uptime and utilization report.
o Quarterly Risk Control and Self-Assessment Data collation and submission.
o Updation IT Steering Committee / IT Stragery Committee presentation slides.
o Quarterly review of Databases ID Review
o Antivirus Compliance
o Patch Management Compliance
o Access Review USB / CD-DVD / External mail Access / Internet Access
Vulnerability Assessment Penetration Test
o Tracking and follow-up for closure of VAPT observation on UAT and Production Environment.
o Validation and verification of remediation.
o Publish VAPT report status to stakeholder.
Project Management Office team
o Tracking all infra project from initiation phase to till closure.
Experience : 5 - 9 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : Service Delivery Executive
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : Male
Job Country : India
5 - 9 Years
1 Openings
Not Disclosed
Powai Lake Mumbai 
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All the best! - 
