Opening For Service Advisor

We are seeking a Service Advisor with 1 to 3 years of experience to join our team in Bhosari, Pune. This full-time position requires a diploma and involves working from the office. The ideal candidate will enhance customer satisfaction by effectively addressing service needs.

Key Responsibilities:

1. Customer Interaction: Act as the main point of contact for customers. Greet them warmly and understand their vehicle service needs to provide tailored solutions.

2. Estimates and Quotes: Prepare accurate service estimates for customers. Explain the services required and related costs clearly to ensure transparency and build trust.

3. Service Coordination: Schedule service appointments and manage workflow to ensure timely service delivery. Communicate with technicians about customer concerns and follow up on repairs.

4. Problem Resolution: Address customer inquiries and complaints promptly. Work to resolve any issues effectively, ensuring a positive experience for each customer.

5. Documentation: Maintain accurate records of customer interactions, invoices, and service orders. Ensure all information is up to date for future reference and management use.

Required Skills and Expectations:

Candidates must have strong communication skills and a customer-focused attitude. It is essential to possess good organizational abilities and attention to detail. A basic understanding of automotive service processes is preferred. Additionally, the ability to work collaboratively in a team environment and manage time effectively is important for success in this role.

• Experience

  1 - 3 Years

• No. of Openings

  5

• Education

  Diploma

• Role

  Service Advisor

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office