role overview:
the area logistics manager will be responsible for overseeing end-to-end operations across multiple branches (last-mile distribution centres). the role demands leadership in managing branch incharges, ensuring performance as per client scorecards, supervising delivery efficiency, maintaining compliance across branches, and driving profitability.
key responsibilities:
• branch oversight: supervise and monitor operations across multiple branches within the north karnataka zone.
• team leadership: lead and support branch incharges in branch performance management.
• scorecard compliance: ensure consistent achievement of client scorecards across all assigned branches.
• cash (cod) compliance: ensure 100% cash handling compliance at branches and resolve any discrepancies promptly.
• p&l responsibility: drive cost-effective operations and ensure profitability across branches under the assigned area.
• process governance: enforce adherence to standard operating procedures (sops) and logistics compliance protocols.
• branch incharge appointments: ensure each branch has a qualified and trained branch incharge in place.
• incident handling: resolve operational bottlenecks, customer escalations, and internal conflicts swiftly and effectively.
qualifications & skills:
• graduate/postgraduate candidate to be preferred
• 3+ years of experience in logistics or e-commerce last-mile delivery operations
• basic knowledge of data handling in ms office
• ability to travel extensively across assigned districts and branches
• experience of working with clients like amazon, flipkart, meesho, to be preferred
• kannada fluency is must