- oversee the safety and comfort of passengers during flights: as a senior cabin crew member, you will be responsible for ensuring all passengers are safe and comfortable throughout the flight.
- provide excellent customer service: you will need to interact with passengers in a friendly and professional manner, addressing any questions or concerns they may have.
- assist with meal and beverage service: you will help serve meals and drinks to passengers, making sure to accommodate any dietary restrictions or special requests.
- handle emergency situations: in the event of an emergency, you will need to remain calm and follow safety protocols to ensure the safety of all passengers on board.
- coordinate with the flight crew: you will work closely with the pilots and other cabin crew members to ensure the smooth operation of the flight.
skills and expectations:
- good communication: you must have strong communication skills to effectively interact with passengers and other crew members.
- customer relationship: building rapport with passengers and providing exceptional customer service is key in this role.
- aviation knowledge: while prior experience in aviation is not required, a basic understanding of aviation terminology and safety procedures is beneficial.
- adaptability: the ability to quickly adapt to changing situations and handle unexpected challenges is essential for success in this role.