Position Overview
We are seeking a highly skilled and experienced SCCM Administrator to join our IT infrastructure team. This position demands advanced technical expertise, strategic vision, and a proactive approach to endpoint management within a dynamic enterprise environment. The successful candidate will be responsible for the design, deployment, configuration, and ongoing maintenance of Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune solutions, ensuring a secure, compliant, and efficient workspace for all users.
Key Responsibilities
• Design & Architecture: Plan, architect, and implement SCCM and Intune environments to meet evolving business requirements and industry standards. Lead migrations, integrations, and upgrades to ensure seamless transitions and minimal downtime.
• Endpoint Management: Oversee the complete lifecycle of endpoints (server, workstations, laptops, mobile devices) including provisioning, software distribution, patch management, compliance enforcement, and retirement procedures.
• Policy and Profile Configuration: Develop and deploy security policies, compliance profiles, and configuration baselines using SCCM and Intune; ensure alignment with organizational security and compliance frameworks.
• Application Deployment: Package, test, and deploy complex applications across a variety of device types and operating systems, leveraging advanced features of SCCM and Intune.
• Operating System Deployment (OSD): Manage Windows operating system deployment using task sequences, driver management, and user data migration for new hardware, refresh cycles, and break/fix scenarios.
• Update & Patch Management: Design and implement automated processes for patching Windows, Mac, and mobile devices, addressing vulnerabilities rapidly and ensuring compliance with internal policies and external regulations.
• Monitoring & Reporting: Create and maintain detailed reports and dashboards for endpoint compliance, software inventory, patch status, and device health using SCCM, Intune, and Power BI.
• Troubleshooting & Support: Provide advanced technical support for endpoint issues, application deployments, configuration drift, and device enrollment; work closely with help desk and desktop support teams to resolve escalated issues efficiently.
• Automation & Scripting: Develop, maintain, and document PowerShell scripts and automation routines to streamline repetitive tasks, enhance deployment consistency, and improve remediation processes.
• Cloud Integration: Manage hybrid and cloud-native environments, integrating on-premises SCCM with Intune (co-management), and optimizing for Microsoft 365, Entra ID, and other cloud services.
• Documentation & Knowledge Sharing: Produce clear, comprehensive documentation for solutions, processes, and troubleshooting. Share expertise with IT colleagues through training sessions, workshops, and knowledge bases.
Required Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent professional experience.
• 5+ years of hands-on experience administering SCCM (Current Branch) and Microsoft Intune in midsize to enterprise environments.
• Expert-level knowledge of SCCM infrastructure design, deployment, and operations, including management points, distribution points, and site system roles.
• Advanced experience with modern device management, including Autopilot, Azure AD Join, Apple Device Enrollment Program, and mobile device management (MDM/MAM) via Intune.
• In-depth understanding of Windows 11 deployment, driver injection, task sequencing, and user state migration.
• Proven expertise in packaging and deploying MSI, EXE, and modern applications, as well as managing application supersedence and dependencies.
• Strong PowerShell scripting skills for automation, reporting, and advanced troubleshooting.
• Demonstrated ability to implement and monitor compliance policies, configuration profiles, and conditional access rules.
• Experience integrating SCCM and Intune (co-management).
• Exceptional troubleshooting skills, with the ability to analyze complex technical issues to resolution.
• Strong communication and documentation skills; able to convey technical information clearly to technical and non-technical audiences.
Preferred Qualifications
• Industry certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, or similar.
• Experience with third-party patch management tools, endpoint security suites, and remote control solutions.
• Knowledge of MacOS device management via Intune or third-party integration.