position overview
we are seeking a highly skilled and experienced sccm administrator to join our it infrastructure team. this position demands advanced technical expertise, strategic vision, and a proactive approach to endpoint management within a dynamic enterprise environment. the successful candidate will be responsible for the design, deployment, configuration, and ongoing maintenance of microsoft system center configuration manager (sccm) and microsoft intune solutions, ensuring a secure, compliant, and efficient workspace for all users.
key responsibilities
• design & architecture: plan, architect, and implement sccm and intune environments to meet evolving business requirements and industry standards. lead migrations, integrations, and upgrades to ensure seamless transitions and minimal downtime.
• endpoint management: oversee the complete lifecycle of endpoints (server, workstations, laptops, mobile devices) including provisioning, software distribution, patch management, compliance enforcement, and retirement procedures.
• policy and profile configuration: develop and deploy security policies, compliance profiles, and configuration baselines using sccm and intune; ensure alignment with organizational security and compliance frameworks.
• application deployment: package, test, and deploy complex applications across a variety of device types and operating systems, leveraging advanced features of sccm and intune.
• operating system deployment (osd): manage windows operating system deployment using task sequences, driver management, and user data migration for new hardware, refresh cycles, and break/fix scenarios.
• update & patch management: design and implement automated processes for patching windows, mac, and mobile devices, addressing vulnerabilities rapidly and ensuring compliance with internal policies and external regulations.
• monitoring & reporting: create and maintain detailed reports and dashboards for endpoint compliance, software inventory, patch status, and device health using sccm, intune, and power bi.
• troubleshooting & support: provide advanced technical support for endpoint issues, application deployments, configuration drift, and device enrollment; work closely with help desk and desktop support teams to resolve escalated issues efficiently.
• automation & scripting: develop, maintain, and document powershell scripts and automation routines to streamline repetitive tasks, enhance deployment consistency, and improve remediation processes.
• cloud integration: manage hybrid and cloud-native environments, integrating on-premises sccm with intune (co-management), and optimizing for microsoft 365, entra id, and other cloud services.
• documentation & knowledge sharing: produce clear, comprehensive documentation for solutions, processes, and troubleshooting. share expertise with it colleagues through training sessions, workshops, and knowledge bases.
required qualifications
• bachelor’s degree in computer science, information technology, or related field, or equivalent professional experience.
• 5+ years of hands-on experience administering sccm (current branch) and microsoft intune in midsize to enterprise environments.
• expert-level knowledge of sccm infrastructure design, deployment, and operations, including management points, distribution points, and site system roles.
• advanced experience with modern device management, including autopilot, azure ad join, apple device enrollment program, and mobile device management (mdm/mam) via intune.
• in-depth understanding of windows 11 deployment, driver injection, task sequencing, and user state migration.
• proven expertise in packaging and deploying msi, exe, and modern applications, as well as managing application supersedence and dependencies.
• strong powershell scripting skills for automation, reporting, and advanced troubleshooting.
• demonstrated ability to implement and monitor compliance policies, configuration profiles, and conditional access rules.
• experience integrating sccm and intune (co-management).
• exceptional troubleshooting skills, with the ability to analyze complex technical issues to resolution.
• strong communication and documentation skills; able to convey technical information clearly to technical and non-technical audiences.
preferred qualifications
• industry certifications such as microsoft certified: modern desktop administrator associate, microsoft 365 certified: enterprise administrator expert, or similar.
• experience with third-party patch management tools, endpoint security suites, and remote control solutions.
• knowledge of macos device management via intune or third-party integration.