about the role:
• the salesforce developers will work within the pre-deploy design and configuration function of the rci salesforce systems business team.
• the salesforce developer maintain a blend of responsibilities that span the spectrum of administration, sales cloud, service cloud, marketing cloud configuration, communities and development. responsibilities include (but are not limited to)
job description:
• participating in strategic and tactical planning discussions to continuously improve platform
• participating in integration designs and developments
• configuring and maintaining the functional objects of sales, marketing & service cloud
• creating and managing workflow rules, data validations, triggers, and object customizations where required/appropriate
• creating and maintaining reports and dashboards
• customizing object fields, page layouts, record types, searching, list views, etc., (which may include, where appropriate, using lightning, visualforce and/or apex)
• managing operational requests and assisting in the escalated resolution of support issues, working with diverse user groups when required
• creating and maintaining system interface diagrams, functional designs, and technical specifications
• proactively identifying production risks and creating actionable mitigation plans
• participating in the agile development process where applicable/appropriate