post : sales & marketing associates
o experience: 1 - 2 years official sales experience
o joining: within one month
o education – graduation/post graduation in relevant field
o location: ho - shivaji nagar, pune (site if required)
o salary – best in industry
job description:
• greets customers and makes them feel comfortable.
• interacts with customers, offering assistance and responding to queries about products and purchasing.
• provides recommendations according to customer needs or preferences.
• introduces promotions and new products to customers.
• operates payment register and handles payments.
• handles refunds, exchanges and returns.
• documents sales by updating customer records.
• stays up to date with sales trends for better service and achievement of sales goals.
• alerts the management of potential security issues.
• performing various administrative duties, such as preparing commission and expense. reports, and conducting post-sale follow-ups with the customers.
• working with other employees to develop effective strategies to meet sales targets.
• processing sales transactions and sales contracts and receiving payments.
• creating awareness and promoting special offers and loyalty programs.
• managing client relationships through all the stages of the sales cycle.
• ensuring that customers are fully satisfied with the services offered.
• coordinate with all sales agencies and keep records and report to concern authorities.
• keep sales enquiries list & follow-up regular.
• familiarity with digital technology (digital marketing) and its applications in sales.
qualification & requirements -
• self-motivated.
• friendly and strong commitment to customer service.
• verbal and written communication skills (english, marathi, hindi)
• interpersonal skills.
• basic math and accounting skills.
• experience operating a payment register.
• experience operating point-of-sale (pos) transactions
• critical thinking, evaluation and analytical skills