Job Description:
Managing large amounts of outbound calls in a timely manner.
Identify customers' needs, clarify information, research every issue, and provide solutions.
Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.
Build sustainable relationships and engage customers by taking the extra mile.
Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.
Frequently attend training sessions to improve knowledge and performance level.
Meet personal/team qualitative and quantitative target.
Requirements:
Previous experience in a customer sales role selling high-value or involved products (Health tech, Ed-tech, Real Estate, Insurance etc.)
Track record of over-achieving targets.
Strong phone and verbal communication skills along with active listening and interpersonal skills.
Familiarity with CRM systems, telephony systems and practices, and data entry skills.
Customer focus and adaptability to different personality types.
Ability to empathize with customers and build a relationship.
Good sales skills and ability to work in a high-pressure environment.
Undergraduate degree mandatory.
Fluency in Hindi and English, knowledge of regional languages will be preferred (Malayalam, Bengali, Punjabi, Telegu).
Work Experience:
Freshers / Experience in Tele Sales up to 1 year in health tech, Ed-tech, Real Estate, Insurance etc.
Salary:
Up to Rs. 25,000/ Month (For the right candidate salary is not a constraint)
Incentives: Up to Rs. 50,000/month (Current Avg. incentive pay-out up to Rs. 30,000-/-)
Office Timings:
6 days working, (Monday to Saturday)
The second Saturday of the month is off.
Expected 9 hours of work from the office between(9:00am to 7:00pm)
Experience : 0 - 1 Years
No. of Openings : 20
Education : Higher Secondary
Role : Sales Executive
Industry Type : Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender : [ Male / Female ]
Job Country : India