key responsibilities
1. customer transaction management
billing processing: efficiently scan, calculate, and process sales for all goods and services purchased by the customer using the point of sale (pos) system.
payment handling: accurately handle and reconcile various forms of payment, including cash, credit/debit cards, digital wallets, gift vouchers, and store credits.
cash management: maintain accurate cash float balance at the beginning and end of the shift. process daily cash deposits and prepare reports on transactions.
returns and exchanges: process customer returns, exchanges, and refunds according to established store policies.
2. customer service and interaction
professional interaction: greet customers warmly, answer basic billing and payment queries, and thank customers for their purchase.
promotions and offers: inform customers about current sales, promotions, loyalty programs, and special offers to maximize sales opportunities.
conflict resolution: handle minor customer concerns or issues related to billing or pricing professionally and escalate complex issues to the store manager.
3. operational and compliance duties
system integrity: ensure the billing area and pos terminal are clean, tidy, and fully operational. report any technical issues promptly.
inventory checks: assist in tagging products, checking product codes, and occasionally assisting with inventory counts as required by management.
compliance: adhere strictly to company policies, procedures, and statutory regulations concerning cash handling, security, and tax compliance (., gst application).
Experience
1 - 2 Years
No. of Openings
1
Education
12th Pass, Any Bachelor Degree
Role
Retail Billing Executive
Industry Type
Real Estate / Property / Construction
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery