responsibilities:
customer service:
greet and assist customers in a friendly and helpful manner.
provide information about products, promotions, and store policies.
address customer inquiries and resolve issues promptly.
sales support:
assist customers in locating and selecting merchandise.
process sales transactions accurately using the point-of-sale (pos) system.
maintain knowledge of current sales, promotions, and discounts.
stocking and merchandising:
ensure shelves and displays are well-stocked and visually appealing.
assist with receiving and organizing merchandise shipments.
implement merchandising guidelines to enhance product presentation.
inventory management:
conduct regular stock checks to monitor inventory levels.
assist with inventory replenishment and restocking.
report discrepancies and shortages to the appropriate personnel.
store maintenance:
keep the store clean, organized, and visually appealing.
monitor and replenish shopping bags, receipts, and other supplies.
assist with light maintenance tasks as needed.
assistance in visual merchandising:
support the implementation of visual merchandising plans.
ensure that promotional displays are set up accurately and attractively.
returns and exchanges:
process customer returns and exchanges in accordance with store policies.
verify product condition and handle returns efficiently.
cash handling:
handle cash transactions and provide accurate change.
reconcile cash drawer at the end of each shift.
security:
monitor and report any suspicious activities to management.
follow security procedures to prevent theft and losses.
team collaboration:
work collaboratively with other team members and departments.
communicate effectively with colleagues to ensure smooth store operations.
requirements:
high school diploma or equivalent.
previous retail or customer service experience is a plus.
excellent customer service and communication skills.
Experience
0 - 1 Years
No. of Openings
2
Education
B.A, Higher Secondary, Any Bachelor Degree, Secondary School
Role
Retail Assistant
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office