Relationship Leader

Key Responsibilities:

Handle incoming customer inquiries via calls, emails, or in-person

Provide accurate information about products and services

Resolve customer complaints and issues efficiently and courteously

Maintain detailed records of customer interactions and transactions

Cross-sell and upsell products/services based on customer needs

Assist customers with account updates, billing, and service requests

Collaborate with internal teams to address complex customer issues

Follow up with customers to ensure satisfaction and retention

Meet individual and team performance targets and KPIs

Ensure compliance with company policies and regulatory requirements

• Experience

  1 - 6 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Relationship Leader

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kerala