We are seeking a dedicated Relationship Associate to join our team in Dehradun on a part-time basis, working from home. The ideal candidate will have 2 to 8 years of experience in a customer-facing role and possess strong communication skills.
Key Responsibilities:
- Managing Client Relationships: Establish and maintain positive relationships with clients to ensure high levels of satisfaction and retention. Respond promptly to their needs and concerns.
- Identifying Client Needs: Understand clients' requirements and offer suitable products or services. Conduct regular check-ins to assess how we can further assist them.
- Coordinating with Internal Teams: Collaborate with sales and support teams to provide clients with the best solutions. Ensure all teams are aligned to address client expectations effectively.
- Reporting and Documentation: Maintain accurate records of client interactions and transactions. Prepare reports on client feedback and performance metrics for management review.
- Providing Support and Guidance: Assist clients with inquiries or issues related to our products or services. Offer solutions and guidance to enhance their experience.
Required Skills and Expectations:
- Strong interpersonal and communication skills to engage effectively with clients.
- Ability to work independently and manage time efficiently while working from home.
- Proficiency in using CRM software and MS Office tools for reporting and documentation.
- A proactive approach to problem-solving and customer service.
- Previous experience in a customer service or sales role is essential, demonstrating the ability to manage and nurture client relationships.
This role is perfect for someone who is detail-oriented, demonstrates initiative, and is passionate about delivering excellent customer experiences.
Experience
2 - 8 Years
No. of Openings
10
Education
Graduate
Role
Relationship Associate
Industry Type
Other
Gender
[ Male / Female ]
Age Limit
23 - 40 Yrs.
Job Country
India
Type of Job
Part Time
Work Location Type
Work from Home
Benefits include
Flexible Working Hours
Walk-in interview location
2/3 flour, Bakshi Tower, Before Centurio Mall, Hathibarkala, Dehrdaun
Walk-in Date
16/09/2026 - 30/09/2026
Walk-in Time
01:00 PM - 03:30 PM