Female receptionists urgently required

Corbett the Baagh Spa and Resort

FEMALE RECEPTIONIST URGENTLY REQUIRED FOR A 5 * PROPERTY IN CORBETT, RAMNAGAR,UTTARAKHAND.

Job Description:-

1. Hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position.

2. The hotel receptionist job is often referred to as a front desk agent. Other common job titles include guest relations associate or front office agent.

3. Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

4. Answer and direct incoming calls.

5. Inform guests of hotel rates and services.

6. Make and confirm reservations for guests.

re proper room allocation.

8. Register and check guests in.

9. Confirm relevant guest information.

10. Verify guest's payment method.

11. Verify and imprint credit cards for authorization.

12. Issue room keys and direct guests to their rooms.

13. Maintain clear and accurate records of guest room bookings.

14. Compute all guest billings, accurately post charges to guest rooms and house accounts.

15. Receive and transmit messages for guests.

16. Retrieve mail, packages and documents such as faxes for guests.

17. Listen and respond to guest queries and requests both in-person and by phone.

18. Provide accurate information about local attractions and services.

19. Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests.

20. Complete and maintain any incident reports, daily activity reports or other reports requested by management.

SALARY-13K-14K, Plus meals and accommodation. Day shift.

Experience : 2 - 3 Years

No. of Openings : 1

Education : B.A

Role : Receptionist

Industry Type : Hotel / Restaurant / Hospitality

Gender : Female

Job Country : India