18k to 26k In Hand Salary
1. Patient greeting
2. Patient registration
3. Appointment management
4. Queue / waiting time management
5. Telephone handling (calling & receiving)
6. Coordination – Patient, Doctor, Marketing team, Nurses, inter branches & departments.
7. Follow-up – No shows, foreign patients, scans, google review etc
8. Data entry & patient record management
9. Feedback collection, feedback analysis
10. Patient engagement – offer refreshments, send wishes on special occasions etc.
11. Patient service quality