front desk management:
�� greet and assist patients and visitors in a courteous and professional manner.
�� handle patient registration, direct them to the appropriate departments, and provide necessary information.
�� maintain a tidy and organized reception area.
tele calling and communication:
�� answer incoming calls promptly, redirect calls to appropriate departments or individuals, and handle general inquiries.
�� make outbound calls for appointment reminders, follow-ups, or feedback collection.
�� provide accurate information about hospital services, visiting hours, and procedures.
appointment scheduling:
�� manage the appointment calendar, schedule patient visits, and coordinate with doctors and healthcare professionals.
�� confirm appointments and inform patients of any changes or delays.
�� to reschedule patients in person or over telephone.
�� communicate to the doctors about the appointment & reschedule the appointments.
patient records and data management:
�� ensure that patient information is accurately recorded and updated in the system.
�� assist in maintaining patient files, both electronic and paper-based.
�� protect patient confidentiality and comply with relevant healthcare regulations
billing and payments:
�� assist patients with billing inquiries and provide information about payment methods.
�� handle payment processing and issue receipts when necessary.
�� to maintain miscellaneous cash /check payments &to record with updating financial information.
to record and collect patient charges / fees
Experience
0 - 2 Years
No. of Openings
2
Education
12th Pass, 10th Pass
Role
Receptionist
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Address: panchsheel Nr, B -1, Varsiya Rd, Zavernagar Society, Arvind Park Society, Harni, Vadodara,