Receptionist - Waghodia Road Vadodara

Front Desk Management:

- Greet and assist patients and visitors in a courteous and professional manner.

- Handle patient registration, direct them to the appropriate departments, and provide necessary information.

- Maintain a tidy and organized reception area.

Tele calling and Communication:

- Answer incoming calls promptly, redirect calls to appropriate departments or individuals, and handle general inquiries.

- Make outbound calls for appointment reminders, follow-ups, or feedback collection.

- Provide accurate information about hospital services, visiting hours, and procedures.

Appointment Scheduling:

- Manage the appointment calendar, schedule patient visits, and coordinate with doctors and healthcare professionals.

- Confirm appointments and inform patients of any changes or delays.

- To reschedule patients in person or over telephone.

- Communicate to the Doctors about the appointment & reschedule the appointments.

Patient Records and Data Management:

- Ensure that patient information is accurately recorded and updated in the system.

- Assist in maintaining patient files, both electronic and paper-based.

- Protect patient confidentiality and comply with relevant healthcare regulations

Billing and Payments:

- Assist patients with billing inquiries and provide information about payment methods.

- Handle payment processing and issue receipts when necessary.

- To maintain miscellaneous cash /check payments &to record with updating financial information.

To record and collect patient charges / fees

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Address: panchsheel Nr, B -1, Varsiya Rd, Zavernagar Society, Arvind Park Society, Harni, Vadodara,