- greet and welcome guests: as a receptionist, you will be responsible for greeting and welcoming guests as they arrive at the office. this includes providing a warm and friendly welcome and directing them to the appropriate person or department.
- answer and direct phone calls: you will be required to answer incoming phone calls and direct them to the appropriate person or department. this may involve taking messages, providing information, or transferring calls to the appropriate extension.
- manage the reception area: keeping the reception area clean, organized, and presentable is an important part of the role. this includes ensuring that reading material is readily available and that the area is tidy at all times.
- handle incoming and outgoing mail: sorting and distributing incoming mail, as well as preparing outgoing mail for pickup or delivery, may be part of the job responsibilities.
- basic administrative tasks: you may be asked to perform basic administrative tasks such as filing, data entry, and photocopying documents.
required skills and expectations:
- good communication skills: as a receptionist, you will need to have excellent verbal communication skills to interact with guests and colleagues effectively.
- professional appearance: a neat and professional appearance is essential for this role, as you will be the first point of contact for visitors.
- basic computer skills: proficiency in using basic computer programs such as ms word, excel, and email is important for this position.
- ability to multitask: the ability to handle multiple tasks simultaneously, such as answering phones while greeting guests, is a key skill for a receptionist.