Front Desk Officer/ Receptionist

We are looking for a Front Desk / Receptionist who will be the first point of contact for parents, visitors, and staff. The ideal candidate should be friendly, well-organized, and capable of handling multiple responsibilities with professionalism and warmth. This role is vital in creating a welcoming atmosphere and ensuring smooth communication across the school.

Key Responsibilities

- Front Desk Management

- Greet parents, visitors, and staff with courtesy and professionalism.

- Handle incoming calls, emails, and inquiries promptly.

- Maintain visitor logs and ensure security protocols are followed.

- Communication & Coordination

- Provide accurate information about school programs, admissions, and events.

- Relay messages between parents, teachers, and administration.

- Assist in drafting notices, circulars, and parent communications.

- Administrative Support

- Manage appointment scheduling for the Principal and staff.

- Maintain records, files, and documentation at the front office.

- Support fee collection, admissions paperwork, and daily office operations.

- Event & Parent Interaction

- Assist in organizing parent meetings, orientations, and school events.

- Ensure smooth coordination during school functions and celebrations.

- Handle queries with patience and a problem-solving attitude.

Desired Qualifications

- Graduate in any discipline (preferred: Administration/Communication).

- Prior experience in school front office or customer service roles.

- Proficiency in MS Office (Word, Excel) and basic digital communication tools.

- Strong verbal and written communication skills (English and Hindi).

- Pleasant personality, approachable, and professional demeanor.

Personal Attributes

- Friendly, polite, and confident in dealing with parents and visitors.

- Highly organized with attention to detail.

- Ability to multitask and remain calm under pressure.

- Team player with a supportive attitude towards staff and management.

Would you like me to also prepare a short, attractive recruitment notice (for WhatsApp/SMS or website) highlighting this role in simple, parent-friendly language—similar to what I suggested for the Co-Ordinator post? That way, you’ll have both the formal JD for staff circulation and a concise version for outreach.

• Experience

  2 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Receptionist

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office