Property Manager

Stay Bird LLP

education and experience

• 2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 6 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

or

• 4-year bachelor's degree in business administration, hotel and restaurant management, or related major; 4 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

core work activities

managing property operations and department budgets

• ensure service programs are in place and executed against (., refreshing service).

• provide timely, real-time feedback to management and hourly/non-management associates on service and operational standards; including feedback on even the smallest of service and operational details.

• review and follow-up on property guest service satisfaction (gss) scores and comments.

• create and support clear lines of responsibility for management team, including coverage and oversight throughout the day.

• walk the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.

• inspect guest rooms on a weekly basis to ensure cleanliness/maintenance.

• manage the flow of labor between departments to support effective management of labor budget and achievement of profitability goals.

• act as a project manager for the execution of capital improvements (., renovations, reinventions, refreshes, signage, etc.).

• delegate responsibilities for operations and projects to appropriate level of associate.

• prepare for quality assurance (qa) audits (., daily and pre-visit activities).

• encourage all departments to operate under standard operating procedures (sop) or local sops (lsop) and make sure they are up to date.

• actively participate in gss committee

• Experience

  1 - 5 Years

• No. of Openings

  2

• Education

  Bachelor of Hotel Management, Higher Secondary, Professional Degree, Secondary School

• Role

  Property Manager

• Industry Type

  Real Estate / Property / Construction

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office