Freshers & Experience || Full Time || Passport Checking Executive

Key Responsibilities:

1. Provide assistance to passengers at the airport: As an airport ground staff, you will be responsible for helping passengers with their check-in process, luggage handling, boarding procedures, and other inquiries.

2. Ensure smooth operations on the ground: You will work towards maintaining efficiency on the ground by coordinating with various airport departments, airlines, and ground service providers.

3. Handle passenger queries and complaints: Address passenger concerns and complaints in a professional and timely manner to ensure customer satisfaction.

4. Assist in aircraft turnaround: Collaborate with the flight crew to ensure quick turnaround times for aircraft, including baggage loading/unloading and safety checks.

5. Adhere to safety and security protocols: Follow strict safety and security procedures to ensure the well-being of passengers, crew, and airport staff.

Required Skills and Expectations:

1. Excellent communication skills: Ability to communicate effectively with passengers and colleagues.

2. Customer service-oriented: Prioritize passenger needs and deliver top-notch service.

3. Problem-solving skills: Ability to think on your feet and address issues as they arise.

4. Attention to detail: Ensure accuracy in luggage handling and passenger information.

5. Ability to work in a fast-paced environment: Handle multiple tasks efficiently under pressure.

6. Adherence to safety protocols: Commitment to following safety and security regulations at all times.

• Experience

  0 - 1 Years

• No. of Openings

  60

• Education

  12th Pass

• Role

  Passport Checking Officer

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata, india