a passenger service executive, also known as a passenger service agent or airline customer service agent, helps passengers at an airport or airline:
check-in: assist passengers with check-in and verify their travel documents
provide boarding passes: give passengers boarding passes and luggage labels
provide flight information: instruct passengers on flight schedules, fares, and departure gates
handle issues: address passenger concerns about delayed, canceled, or missed flights
provide assistance: help passengers with special needs, such as unaccompanied children or vips
make announcements: alert passengers to changes in the gate or flight arrival
weigh luggage: weigh baggage and charge extra for overweight items
follow safety and security: adhere to safety and security measures
update records: use computers and scanners to update records
passenger service executives typically work in airports and may work 56 days a week, 89 hours per day. some common benefits include health insurance, 401(k), flight discounts, and flexible scheduling.
contact no.
Experience
0 - 1 Years
No. of Openings
70
Education
Higher Secondary, Secondary School, Vocational Course, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech
Role
Passenger Service Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
skytech aviation services pvt. ltd.