Job Overview: The Operations Associate will manage student applications, ensuring timely and accurate submissions to universities while maintaining communication with Partners. This role requires a strong focus on detail, organizational skills, and the ability to work effectively across teams to ensure smooth and efficient processing of applications.
Key Responsibilities:
Process student applications and upload required documents.
Regularly update application statuses on the ATS platform.
Address Partner queries regarding course availability, entry requirements, and fees.
Cross-check and verify information on university websites to ensure accurate platform details.
Review academic documents, language test scores, and work experience before submission.
Follow up with Partners to resolve pending documents or issues.
Maintain detailed records of application progress and status updates.