job overview
we are looking for a smart, detail-oriented e-commerce executive to join our team. the ideal candidate should have a good understanding of online marketplaces, basic knowledge of shopify, and strong communication skills. you will manage product listings, order coordination, customer support, and assist with the day-to-day operations of our online business.
key responsibilities
e-commerce management
handle daily operations across e-commerce platforms (shopify, amazon, etc.)
update product listings, descriptions, pricing, and inventory.
upload new skus, images, and product details.
assist with catalogue management and content accuracy.
order & operations support
coordinate with warehouse/operations team for order processing and dispatch.
track and manage daily orders and ensure timely delivery.
handle return, refund, and replacement cases.
customer service
respond to customer queries through email, whatsapp, and calls.
resolve complaints professionally and ensure excellent customer satisfaction.
marketing & website support
support the marketing team with basic website edits on shopify.
upload banners, collections, discounts, and assist during sale campaigns.
conduct basic reporting such as sales summary, product performance, etc.
requirements
female candidates only
minimum 1 year of experience in e-commerce (preferred) / freshers willing to learn are also welcome.
basic understanding of shopify or willingness to learn
good communication skills in english & hindi
strong attention to detail and ability to multitask
basic computer skills (excel, google sheets, email)
what we offer
friendly and supportive working environment
opportunity to learn shopify and advanced e-commerce operations
growth opportunity in a fast-growing tech accessories brand
salary based on experience + performance bonuses
Experience
0 - 2 Years
No. of Openings
2
Education
12th Pass
Role
Operation Executive
Industry Type
FMCG / Retail / Food / Beverages
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Office No.4, Ramavati Apartment, opp. Vartak Polytechnic College, Shastri Nagar, Vishal Nagar, Vasai