- Conduct online sales activities: The Online Sales Executive will be responsible for conducting various online sales activities such as promoting products or services, handling customer inquiries, and closing sales deals through digital channels.
- Manage online sales platforms: The role involves managing different online sales platforms like e-commerce websites, social media platforms, and email marketing tools to reach potential customers and drive sales.
- Build relationships with customers: The Online Sales Executive will need to build and maintain good relationships with customers through effective communication, providing product information, and addressing their needs and concerns.
- Meet sales targets: It is important for the candidate to meet sales targets set by the company by actively engaging in sales activities, following up with leads, and driving conversions.
- Provide excellent customer service: The candidate should provide excellent customer service by addressing customer queries promptly, resolving complaints effectively, and ensuring customer satisfaction throughout the sales process.
Required Skills and Expectations:
- Good communication skills to interact with customers effectively and promote products or services.
- Basic knowledge of online sales platforms and tools to manage sales activities efficiently.
- Strong negotiation skills to close sales deals and achieve targets.
- Ability to work independently and manage time effectively in a work-from-home setup.
- Willingness to learn and adapt to new sales techniques and strategies in the online sales domain.