Planning & Executing the shipment from Factory till final destination
Handle Port to Port, Air, Ocean CIS shipment independently
Coordinate for sea & air shipment custom process
Coordinate with Shipper, liner, airline, transporter, CHA, Surveyor
Prepare reports like MIS for Documentation, Operations & Customer Service
Day to day office coordination & reporting to the Head of Department
Place booking in shipping lines, VGM,
Independently handle shipment from factory till final destination
Responsible for troubleshooting any concern related to international freight transportation.
Maintain relationships with carriers and customers.
Provide exceptional customer service to customers and carriers.
Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Excellent multitasking skills within their work space as well as computer software programs.
Be a professional representative of our company that other employees look up to.