Key Responsibilities
Collaborate with business stakeholders (Operations, HR, Payroll) to gather and translate WFM requirements into scalable Kronos configurations.
Lead functional design, configuration, and testing of Pay rules, accrual profiles, schedules, employment terms etc.
Provide production support, troubleshoot system issues, and coordinate with vendors where necessary.
Conduct system testing and UAT coordination, ensuring minimal disruption to business operations.
Document functional requirements, test cases, and configuration change logs in line with governance protocols.
Monitor Kronos system performance and recommend improvements to drive user experience and process efficiency.
Skills & Experience
Required:
8+ years of experience as a Kronos (UKG) Functional Consultant, with a strong focus on timekeeping module.
Deep understanding of timekeeping, scheduling, pay rules, and compliance workflows in Kronos Dimensions.
Proven ability to gather requirements and deliver hands-on configuration solutions.
Experience in end-to-end testing, troubleshooting in Kronos.
Strong understanding of HR and Payroll processes as they relate to time and attendance.
Highly Beneficial:
Familiarity with the Kronos Business Process Models and how to use them via attestations.
Experience working with workforce data and reporting/analytics within Kronos.
Preferred:
Exposure to complex, multi-site or unionized US environments with varying award/enterprise agreement interpretations.
Project experience in system upgrades, new site rollouts, or global Kronos deployments.