Calling existing, new customers and get their feedback for the products and services.
• Get good understanding of the products and services offered by the company.
• Updating the database with all the customer’s information.
• To ensure that the customers are satisfied by the services provided to them
• To build a strong relationship with the old and existing customers.
• Taking and processing customer’s orders in a professional manner.
• To provide excellent customer service
• Answering to customers queries in professional mannerAdhering to all the company’s rules and regulations.
Requirements
• Bachelor’s degree in any field, high school or diploma
• 6 months to years of experience.
• Excellent oral and written communication skills.
• Well versed in Microsoft Office tools
• Pleasant and customer oriented individual
• Ability to handle multiple tasks
• Exceptional sales and negotiation skills
• Ability to solve complex problems promptly.
• Ability to deal with different individuals
• Good time management skills
• Ability to provide exceptional customer service.