We are seeking an articulate, trustworthy, and customer-focused Jewellery Sales Executive to join our retail showroom team. In this role, you will be responsible for guiding customers through our fine jewellery collections (Gold, Diamond, Polki, Kundan, Silver, and Gemstones), understanding their requirements for personal purchase, weddings, or gifting, and delivering an exceptional, luxurious sales experience. You will play a vital role in building customer trust, managing high-value inventory, and achieving individual and showroom sales targets.
Key Responsibilities
Sales & Customer Relationship Management
Customer Engagement: Greet incoming shoppers warmly, present relevant jewellery pieces, explain purity/carat standards (., BIS Hallmark,IGI/GIA certifications), and assist customers in selecting items based on preference, occasion, and budget.
Customization & Orders: Assist clients with custom jewellery inquiries, size adjustments, repair requests, and order placements in coordination with workshop goldsmiths/designers.
Clienteling & Retention: Maintain a client database to build long-term relationships, follow up on orders, notify VIP customers about new collection launches, and extend invitations to special promotional events or festival sales (., Dhanteras, Akshaya Tritiya, Wedding Season).
Inventory & Security Management
Stock Security & Handling: Oversee safe handling and counter management of high-value stock during sales presentations; strictly adhere to showroom security procedures.
Daily Stock Audit: Perform routine opening and closing stock counts, verifying piece counts and gram weights against daily system records.
Visual Merchandising: Maintain spotless display counters, arrange jewellery aesthetically in display trays, and ensure proper illumination and tag placement.
Billing & Counter Operations
Estimation & Billing Support: Calculate net weights, making charges, stone charges, and taxes accurately; prepare estimation slips and transfer bills to the cashier system.
Scheme Management: Introduce and enroll customers in monthly gold savings schemes or advance purchase plans.
Experience
6 - 8 Years
No. of Openings
3
Education
12th Pass
Role
Jewellery Sales Executive
Industry Type
Jewelry / Gems / Precious Stones
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik