It Help Desk Service

Nia IT solutions Chennai

0 - 1 Years
20 Openings
1.8-3.5 Lac/Yr
Velachery Chennai

Key Skills

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Job Description

The L1 - Support Engineer is responsible for providing high-quality technical support for the Gainsight platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking system.

L2 - You will provide root cause analysis and investigate and troubleshoot AWS EC2, S3, RDS, VPC configurations, data feeds from 3rd parties, perform code releases. You will have direct communication with client's teams and will liaise closely with internal teams to reproduce and resolve issues.

Experience : 0 - 1 Years

No. of Openings : 20

Education : Any Bachelor Degree

Role : It Help Desk Service

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India

About Nia IT solutions Chennai

With vast varieties of technologies we deal in, we are always ready for the clients who want us to help them in thier dream projects either dealing in any of the technology such as, iOS, Android, Ionic ,PHP, Mean Stack. And even helped them out in promotion of their products and company through Digital Marketing.